Within this section, we harvest blog posts from most of the world’s top sales experts and commentators. It is all updated in real-time and means that we have done all of the hard work so you don’t have to!
Latest Top Sales Posts
The Trust Factor: How Emotional Connections Make Referrals Unstoppable
The role of trust in relationship-based selling “As the world shifts to virtual, the challenge is building client trust.” I almost fell out of my … [Read more...] about The Trust Factor: How Emotional Connections Make Referrals Unstoppable
3 Major Sales Shifts Every Sales Person Needs To Know
A new year calls for a new approach to sales. According to the major research firm, Gartner, the sales landscape is changing dramatically for 2025. … [Read more...] about 3 Major Sales Shifts Every Sales Person Needs To Know
Is BANT a Sales Process or a Man-Made Disaster?
Do you ever circle back, repurpose slide decks and proposals, become nostalgic, rewatch movies or TV series? When my son was small, he loved watching … [Read more...] about Is BANT a Sales Process or a Man-Made Disaster?
What Do Politics and Sales Have In Common? We Agree the Problems are Urgent, but We Can’t Agree on What They Are
Politics is big in the news this month as the US prepares to inaugurate a new president, and the world waits to see what happens next. But whatever … [Read more...] about What Do Politics and Sales Have In Common? We Agree the Problems are Urgent, but We Can’t Agree on What They Are
Customer Service and CX New Years Resolutions That Are Easy to Keep
One of our Shepard Letter subscribers recently asked, “How come you didn’t do an article on customer service or experience New Year’s resolutions?” … [Read more...] about Customer Service and CX New Years Resolutions That Are Easy to Keep
5 Tips to Stop Getting Ghosted by Prospects
How many times have you been ghosted by a prospect? Don’t tell me you’ve never experienced a customer going radio silent on you—I’ve been there more … [Read more...] about 5 Tips to Stop Getting Ghosted by Prospects
Remembering the past
Those who do not remember the past are condemned to repeat it. George Santayana, American philosopher (1863-1952) I’m working on a new sales … [Read more...] about Remembering the past
How to Create Unforgettable Customer Experiences with Ronn Nicolli
This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: What is hospitality mentality? What … [Read more...] about How to Create Unforgettable Customer Experiences with Ronn Nicolli
