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Colleen Francis

How to Reduce Your Customer Churn

Colleen Francis - 20 May 2025

Cross-selling isn’t just about boosting revenue—it’s the retention strategy you didn’t know you needed. Customers with multiple products stick around … [Read more...] about How to Reduce Your Customer Churn

You Need to Ask This

Colleen Francis - 13 May 2025

Growing your sales starts with one simple shift: asking for the sale. Sounds easy, right? Yet most sellers avoid the conversation altogether. Here’s a … [Read more...] about You Need to Ask This

It’s Not Your CRM – It’s You

Colleen Francis - 6 May 2025

Let’s stop pretending CRM data isn’t useful. Let’s break down why bad data isn’t the real problem (hint: it’s fixable) and talk about how to use your … [Read more...] about It’s Not Your CRM – It’s You

Do This Before Every Meeting

Colleen Francis - 29 April 2025

Pros don’t gamble, they strategize—and yet so many sales calls fail because there’s no real prep. Here’s exactly how to prep, so you can walk into … [Read more...] about Do This Before Every Meeting

How to be Indispensable

Colleen Francis - 23 April 2025

Retention drives growth—it’s that simple. But here’s the catch: your customers won’t stick around unless they see the value you bring. For more … [Read more...] about How to be Indispensable

Sharing is Caring – Profitably!

Colleen Francis - 15 April 2025

Think back to your last sales kickoff. The speakers, the training—good stuff, right? But the game-changer? It’s the chatter among colleagues. For more … [Read more...] about Sharing is Caring – Profitably!

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