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Master These 8 Cognitive Biases and You’ll Win More BusinessGeorge Brontén - 27 September 2023
Cognitive bias can be at the root of some of the sales industry’s most frustrating problems. Customers who choose a...[ read more ]Tweet
5 Baby Steps to Building a Prospecting PlanMark Hunter - 27 September 2023
If my objective is to go someplace and I don’t have a map, how will I know when I get...[ read more ]Tweet
Why You Shouldn’t Yell at Customer Service Agents – And MoreShep Hyken - 27 September 2023
Someone asked me a question: Sometimes I’m so frustrated when I call a company’s customer service number. I try to...[ read more ]Tweet
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