Within this section, we harvest blog posts from most of the world’s top sales experts and commentators. It is all updated in real-time and means that we have done all of the hard work so you don’t have to!
Latest Top Sales Posts
Burn the Churn
Staying on top of your churn rate—the metric showing how many customers leave your business over time—is vital to your success as a high-performance … [Read more...] about Burn the Churn
Ten Reasons Why Customers Hate Calling You for Help
I have good news. Calling customer support is getting better, even if you don’t notice it yet. Part of the reason you might think it’s not improving … [Read more...] about Ten Reasons Why Customers Hate Calling You for Help
9 Attributes of a Great Sales Leader
Leadership isn’t just about hitting targets or managing pipelines. It’s about creating trust, building energy, and helping your people become better … [Read more...] about 9 Attributes of a Great Sales Leader
AI-Powered Personalization with Rick Elmore
This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: How can companies send personalized handwritten … [Read more...] about AI-Powered Personalization with Rick Elmore
From Founder to CEO: Mastering the Leadership Shift for Business Growth
You’ve launched a successful company and worn every hat — CFO, CMO, head of sales, even customer support — along the way. As the business has grown, … [Read more...] about From Founder to CEO: Mastering the Leadership Shift for Business Growth
Quotas Don’t Inspire Salespeople
If your team’s motivation feels low, it might not be the target, it’s the message. Watch how reframing goals around purpose creates deeper engagement … [Read more...] about Quotas Don’t Inspire Salespeople
Top 5 Customer Service & CX Articles for Week of November 10, 2025
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have … [Read more...] about Top 5 Customer Service & CX Articles for Week of November 10, 2025
Will AI Replace Your Sales Job? Let’s Get Real
The Future of Sales: It’s Not AI—It’s Integrity Every day we’re seeing headlines about AI eliminating jobs. CEOs are talking about it. Shareholders … [Read more...] about Will AI Replace Your Sales Job? Let’s Get Real
