Empowering Humans to Be Human How AI Can Help Companies Deliver Amazing Customer Experiences Shep Hyken interviews Vit Horky. They discuss his book, … [Read more...] about Amazing Business Radio: Vit Horky
5 Top Customer Service Articles For the Week of April 6, 2020
Each week I read a number of customer service and customer experience articles from various resources. Here are my top five picks from last week. I … [Read more...] about 5 Top Customer Service Articles For the Week of April 6, 2020
Guest Post: Steps Involved in the CRM Process
This week we feature an article by Nikunj Dudhdat, a digital marketing executive at SoftwareSuggest. He discusses the overall value that a good … [Read more...] about Guest Post: Steps Involved in the CRM Process
The Boss Can Kill the Customer Service Buzz
Back in my high school and college days I worked at a gas station. We were a self-service station, so our role was that of cashier more than anything … [Read more...] about The Boss Can Kill the Customer Service Buzz
Amazing Business Radio: Horst Schulze
The Customer is Your Bottom Line Creating Purpose for Your Employees and Your Business Shep Hyken interviews Horst Schulze. They discuss his book, … [Read more...] about Amazing Business Radio: Horst Schulze
5 Top Customer Service Articles For the Week of March 30, 2020
Each week I read a number of customer service and customer experience articles from various resources. Here are my top five picks from last week. I … [Read more...] about 5 Top Customer Service Articles For the Week of March 30, 2020
