Just because clients are willing to refer you doesn’t mean they will. “Turn 70 percent of your prospects into customers with … [Read more...] about Don’t Confuse Recommendations with Referral Leads
Technology Can Wait … What About You?
Please take care of yourself. “The pendulum has swung too far in the direction of superficial online communications at a time people are hungry for … [Read more...] about Technology Can Wait … What About You?
This Is What Your Referral Program Is Missing
Do you know your referral gap quotient? Steve had a referral program. (Or so he thought.) He proudly told me that 30 percent of his company’s … [Read more...] about This Is What Your Referral Program Is Missing
Bust the Myth You Can’t Read Prospects’ Minds
Do you know where your clients are? It’s not always about revenue growth. Wow, did I really say that? It surprises me, too, but different times call … [Read more...] about Bust the Myth You Can’t Read Prospects’ Minds
Why Customer Experience Should Be Top of Mind for Sales Leaders
Are you creating an experience that drives revenue and referrals? “How much did you say that cost?” I asked the barista. I knew I heard … [Read more...] about Why Customer Experience Should Be Top of Mind for Sales Leaders
What Are Your Pandemic Priorities? [April Referral Selling Insights]
It’s time to get rid of your sacred cows. A young girl watched her mother prepare dinner. She asked her mother why she always cut off the ends of the … [Read more...] about What Are Your Pandemic Priorities? [April Referral Selling Insights]
