Do you know your referral gap quotient? Steve had a referral program. (Or so he thought.) He proudly told me that 30 percent of his company’s … [Read more...] about This Is What Your Referral Program Is Missing
Bust the Myth You Can’t Read Prospects’ Minds
Do you know where your clients are? It’s not always about revenue growth. Wow, did I really say that? It surprises me, too, but different times call … [Read more...] about Bust the Myth You Can’t Read Prospects’ Minds
Why Customer Experience Should Be Top of Mind for Sales Leaders
Are you creating an experience that drives revenue and referrals? “How much did you say that cost?” I asked the barista. I knew I heard … [Read more...] about Why Customer Experience Should Be Top of Mind for Sales Leaders
What Are Your Pandemic Priorities? [April Referral Selling Insights]
It’s time to get rid of your sacred cows. A young girl watched her mother prepare dinner. She asked her mother why she always cut off the ends of the … [Read more...] about What Are Your Pandemic Priorities? [April Referral Selling Insights]
Why Asking for Help Isn’t a Sign of Weakness
You’re not a wimp—and there’s no reason to apologize. Everything’s changed in our world, and that includes the business world. In sales, asking for … [Read more...] about Why Asking for Help Isn’t a Sign of Weakness
For Salespeople, Trust Matters Most in Times of Crisis
Why do you trust some people and not others? Trust is a word we use indiscriminately, but we do not trust indiscriminately. How do we define trust? … [Read more...] about For Salespeople, Trust Matters Most in Times of Crisis
