Pick Up the Damn Phone and Have Sales Conversations

You’re the ultimate sales technology—and this is the ultimate sales conversations book.
If there ever was a time for real, authentic sales conversations, it’s now. The phone works. It doesn’t crash, and we know how to use it. So, pick up the damn phone and have conversations with your clients and prospects—not just business conversations, but conversations with inquiry, empathy, and understanding. Conversations without pitching—just full-on caring about the other person.
Do you know how to have those kind of sales conversations? Do your salespeople?
I wrote my second book—Pick Up the Damn Phone!: How People, Not Technology, Seal the Deal—in 2013, because I was alarmed by the unleashed dependence on technology by sales teams. Reps told me they didn’t need to have sales conversations. In fact, they didn’t even need to talk to prospects, because they had great tech tools. Imagine that…
Seven years later, as we approach a seemingly inevitable recession, it’s