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Latest Top Sales Posts

Latest Top Sales Posts

Within this section, we harvest blog posts from most of the world’s top sales experts and commentators. It is all updated in real-time and means that we have done all of the hard work so you don’t have to!

NES Outshines NPS: The Key to Customer Loyalty in 2025

Sue Barrett - 3 July 2025

In 30 seconds The Net Easy Score (NES) has stepped out of the Net Promoter Score’s (NPS) shadow, becoming the key to customer loyalty in 2025. NES … [Read more...] about NES Outshines NPS: The Key to Customer Loyalty in 2025

CEO Confidence Cools: Uncertainty Derails Workforce Expansion, Adds to Burnout [Q2 Vistage CEO Index]

Joe Galvin - 2 July 2025

Depending on the source, the U.S. economy is either booming or on the brink of collapse. As always, reality lies somewhere in between. During the … [Read more...] about CEO Confidence Cools: Uncertainty Derails Workforce Expansion, Adds to Burnout [Q2 Vistage CEO Index]

Why You Can’t Motivate Your Team

Keith Rosen - 2 July 2025

“Keith, I’m stuck,” the manager said. “No matter what incentive program I roll out, it always ends with my top performer winning. Everyone else checks … [Read more...] about Why You Can’t Motivate Your Team

The Future Belongs to Sellers Who Can Zoom Out and Back In

George Brontén - 2 July 2025

I recently encountered an interesting concept in a Bloomberg article about Warren Buffet. In it, Buffet is quoted as saying, “‘the single best measure … [Read more...] about The Future Belongs to Sellers Who Can Zoom Out and Back In

The Customer Service Recovery Paradox

Shep Hyken - 2 July 2025

Here’s something that might surprise you. Some of your most loyal customers may be the ones who have had problems and complaints in the past. For … [Read more...] about The Customer Service Recovery Paradox

Getting the Right Salespeople in the Right Seats on the Right Bus – In 2025

Bob Apollo - 2 July 2025

More than two decades ago - in “Good to Great” - Jim Collins spoke about  getting the right people on the bus, in the right seats, and the wrong … [Read more...] about Getting the Right Salespeople in the Right Seats on the Right Bus – In 2025

How to Be an Effective Sales Manager

Mark Hunter - 2 July 2025

Part I A sales manager can make or break a sales team. Whether you’ve recently stepped into a position of leadership, or have been leading sales … [Read more...] about How to Be an Effective Sales Manager

The 20-Year Legacy of Baseline Selling: Why Its Sales Process Still Wins in 2025

Dave Kurlan - 1 July 2025

If you saw my Baseline Selling posts on LinkedIn this week (week of July 4th 2025) then this is a far more comprehensive version of three of those … [Read more...] about The 20-Year Legacy of Baseline Selling: Why Its Sales Process Still Wins in 2025

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