Within this section, we harvest blog posts from most of the world’s top sales experts and commentators. It is all updated in real-time and means that we have done all of the hard work so you don’t have to!
Latest Top Sales Posts
The Baseball Dad Lesson That Made Me a Better Sales Coach
How my son’s intense baseball training taught me the real secret to becoming an elite real-time sales coach. From hardcore introvert to mastering live … [Read more...] about The Baseball Dad Lesson That Made Me a Better Sales Coach
Do We Even Need A Sales Process?
If no one is using our sales processes, do we even need them? Are we just wasting a lot of time? … [Read more...] about Do We Even Need A Sales Process?
This is the Second Most Expensive Phrase in Business
This article answers the question: What is the second most expensive phrase employees can say to a customer? Answer: The second most expensive … [Read more...] about This is the Second Most Expensive Phrase in Business
The 5 Best Follow-up Questions
Think you know how to ask questions? Think again. Too many salespeople settle for a tidy checklist and miss everything that matters. If you’re not … [Read more...] about The 5 Best Follow-up Questions
Creating a Customer Loyalty Culture with Lisa Checchio
This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: What is hospitality mentality, and how does it … [Read more...] about Creating a Customer Loyalty Culture with Lisa Checchio
How to Prospect in a New Industry or Territory
9 Proven Tips to Prospect and Sell in Unfamiliar Markets. Every salesperson gets dropped into unfamiliar territory sooner or later. Maybe it’s a … [Read more...] about How to Prospect in a New Industry or Territory
From Engagement to Strategy: The CEO AI Leadership Blind Spot
Many CEOs use Gen AI, but few lead with it. Learn how digially engaged leaders move beyond adoption to drive strategy and results. The post From … [Read more...] about From Engagement to Strategy: The CEO AI Leadership Blind Spot
Top 5 Customer Service & CX Articles for Week of March 30, 2026
Every week, I read dozens of articles on customer service and customer experience from a wide range of sources. Below are my top five picks from last … [Read more...] about Top 5 Customer Service & CX Articles for Week of March 30, 2026
