Within this section, we harvest blog posts from most of the world’s top sales experts and commentators. It is all updated in real-time and means that we have done all of the hard work so you don’t have to!
Latest Top Sales Posts
Sales Mindset: Success Starts with Positive Internal Dialogue
Sales mindset refers to the attitudes and beliefs that shape how a salesperson approaches their work. During a recent training session with a sales … [Read more...] about Sales Mindset: Success Starts with Positive Internal Dialogue
What Should I Talk To My Manager About?
Most sales managers in complex B2B sales believe they are coaching their teams. Most salespeople don’t feel like they are being coached. Often, … [Read more...] about What Should I Talk To My Manager About?
This Could Be the Most Expensive Phrase in Business
This article answers the question: What phrase may be the most expensive to use in business, and why? There are certain phrases that I consider to … [Read more...] about This Could Be the Most Expensive Phrase in Business
Before You Sell: 6 Questions to Understand Your Customer
Getting the right customer isn’t magic. It’s about clarity. In sales, too many people take whatever comes their way. That’s not integrity selling. … [Read more...] about Before You Sell: 6 Questions to Understand Your Customer
OMG Names Kurlan & Associates a Diamond Winner for 2025 Performance
Objective Management Group has given the Diamond Award, it’s top performance award, to Kurlan & Associates for its tremendous performance in … [Read more...] about OMG Names Kurlan & Associates a Diamond Winner for 2025 Performance
How AI Can Make Customer Experience More Human with Vinod Muthukrishnan
This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: How can AI create a human-centered customer … [Read more...] about How AI Can Make Customer Experience More Human with Vinod Muthukrishnan
5 Leadership Lessons from FDR that Inspire Reinvention During Times of Change
The country needs — and, unless I mistake its temper — the country demands bold, persistent experimentation. It is common sense to take a method and … [Read more...] about 5 Leadership Lessons from FDR that Inspire Reinvention During Times of Change
Top 5 Customer Service & CX Articles for Week of February 16, 2026
Every week, I read dozens of articles on customer service and customer experience from a wide range of sources. Below are my top five picks from last … [Read more...] about Top 5 Customer Service & CX Articles for Week of February 16, 2026
