This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: How can businesses create experiences that get … [Read more...] about Rocking Customer Experience with Jim Serger
Top 5 Customer Service & CX Articles for Week of March 11, 2024
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have … [Read more...] about Top 5 Customer Service & CX Articles for Week of March 11, 2024
Do You Give Your Customers an Experience – Or Just a Transaction?
In the past few months, I’ve been to several concerts. I’d say the entertainers were legends in the industry. Two of them were Bob Dylan and Ringo … [Read more...] about Do You Give Your Customers an Experience – Or Just a Transaction?
Big Bets and Bold Leadership with John Rossman Copy
This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: What is a “big bet” in business? How does the … [Read more...] about Big Bets and Bold Leadership with John Rossman Copy
A Company Culture of Good with Chad Jensen
This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: How can a company create a positive employee … [Read more...] about A Company Culture of Good with Chad Jensen
Top 5 Customer Service & CX Articles for Week of March 4, 2024
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have … [Read more...] about Top 5 Customer Service & CX Articles for Week of March 4, 2024