Colleen Francis

Let’s face it – everyone makes bold statement about the value they deliver to the customer. How to stand apart? Build in this proof point to every … [Read more...] about Your Secret Sales Force

Laptop – check. Latest financial report – check. Product overview – check. Wait – there is one thing you need to bring to the client meeting… For more … [Read more...] about Don’t Leave This At the Office

Aren’t happy with the info you’re getting from your prospects? Don’t blame the buyer – ask yourself these tough questions instead… For more strategies … [Read more...] about Maybe It’s You

You need to regularly remind customers of the value you provide. Doing business reviews once a year won’t cut it. For more strategies like this, check … [Read more...] about The Right Cadence for Business Reviews

Meeting monthly for status updates? Why bother? Instead you need short, sweet weekly meetings. Here’s what to cover… For more strategies like this, … [Read more...] about Doing Your Team Meetings Wrong?

Treating your customers like an ATM, only showing up when you need cash, is a sure-fire way to lose their renewals. Let’s break the cycle of … [Read more...] about The Best Way to Sabotage Your Renewals