Colleen Francis

Treating your customers like an ATM, only showing up when you need cash, is a sure-fire way to lose their renewals. Let’s break the cycle of … [Read more...] about The Best Way to Sabotage Your Renewals

Picture this: a dashboard so irresistible your team camps out in the CRM like it’s their new home. Yes, it’s possible, and here’s how we do it… For … [Read more...] about Make Your CRM Irresistible

This habit should be your non-negotiable daily action. Commit to this and watch your pipeline grow! For more strategies like this, check out my sales … [Read more...] about Don’t Go Home Until You Do This

You’re proud of that customer retention rate, huh? But what if I told you there’s a hidden story—and it’s costing you… For more strategies like this, … [Read more...] about The Wrong Way to Measure Retention

Your sales dashboard might tell a story, but is it the right one? Imagine if your dashboard actually prompted you to take the right action… For more … [Read more...] about Your Dashboard Needs this Metric

“We’re the best!”… Tired of sounding like everyone else? Here’s how to make your pitch truly stand out. For more strategies like this, check out my … [Read more...] about How NOT to Sound Like the Competition