Strong sales leadership requires empathy, which is the ability to tune into the emotional state of another human being. It’s a great attribute until … [Read more...] about The Difference Between Empathy and Being Too Soft as a Sales Leader
Why Don’t My Salespeople Apply What They Learn In Training?
You invested in sales training with a reputable sales training firm. You’ve got a sales book / podcast club started at your organization. And you … [Read more...] about Why Don’t My Salespeople Apply What They Learn In Training?
Top Book Winner in Top Sales Awards 2025
Be The Mentor Who Mattered has won the bronze medal in Top Sales Magazine’s 2025 Top Sales Awards. Colleen’s newest book was recognized by her peers … [Read more...] about Top Book Winner in Top Sales Awards 2025
Why Emotionally Intelligent Sales Professionals Win More Business
Huh? That was my first reaction when I learned about emotional intelligence.But that “huh” quickly turned into an ah-hah moment: soft skills were the … [Read more...] about Why Emotionally Intelligent Sales Professionals Win More Business
The Sales Gravy Podcast with Jeb Blount
Emotionally Intelligent Feedback – Eliminating Defensiveness And Increasing Trust
“Why are you acting this way?”That’s often the silent thought running through a sales leader’s mind when well-intended feedback is met with … [Read more...] about Emotionally Intelligent Feedback – Eliminating Defensiveness And Increasing Trust






