Going into 2020, Market Leaders were already counting on the majority of their revenue coming from their existing customer base. Most companies build … [Read more...] about Retention is the New Growth – Why Customer Success is Critical Today
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Four Keys for Transitioning to A Remote Sales Force
Can your team achieve its revenue goals without showing up in person at the office? The answer is yes…if they have the right leadership. Transitioning … [Read more...] about Four Keys for Transitioning to A Remote Sales Force
4 Things Sales Professionals Need To Do Right Now
What your sales team is doing, how they handle this crisis, is not only going to determine if you survive this crisis but whether you emerge … [Read more...] about 4 Things Sales Professionals Need To Do Right Now
The business baseline of COVID-19
In early March, COVID-19 set a series of shocks into motion: The stock market crashed. Borders closed. The economy plunged. Communities descended into … [Read more...] about The business baseline of COVID-19
Soft Skills for Sales Professionals During a Global Pandemic
Sales professionals, we need to talk. There’s a global pandemic. People are dying. Businesses are hurting. Every single person in the world will be … [Read more...] about Soft Skills for Sales Professionals During a Global Pandemic
How to Communicate with Customers During Tumultuous Times
The coronavirus is wreaking havoc on many businesses. Some organizations have made crucial mistakes that will have a long-term impact on their … [Read more...] about How to Communicate with Customers During Tumultuous Times