In 30 seconds The Net Easy Score (NES) has stepped out of the Net Promoter Score’s (NPS) shadow, becoming the key to customer loyalty in 2025. NES … [Read more...] about NES Outshines NPS: The Key to Customer Loyalty in 2025
Rebel Rebel Resilience: Bowie’s Blueprint for Thriving Under Pressure
In 30 seconds David Bowie’s fearless reinvention inspires sales leaders and teams to thrive under pressure. Betrayed by manager Tony Defries and stuck … [Read more...] about Rebel Rebel Resilience: Bowie’s Blueprint for Thriving Under Pressure
Apple’s Call Screening: A Game-Changer for Smarter Prospecting in Sales & PR
In 30 seconds Apple’s iOS 26 call screening feature, requiring callers to state their name and purpose before the phone rings, is reshaping cold … [Read more...] about Apple’s Call Screening: A Game-Changer for Smarter Prospecting in Sales & PR
Why Manners & Courtesy Remain Vital in Today’s Individualistic World
In 30 seconds In a business world that often rewards a “cut-throat” ethos, the deliberate practice of manners remains a vital strategy for building … [Read more...] about Why Manners & Courtesy Remain Vital in Today’s Individualistic World
Starman Collaboration: Finding Magic in Togetherness the Bowie Way
In 30 seconds Welcome to the first article in our Rebel Rebel series exploring how to lead, sell, co-create and collaborate the Bowie way. When one of … [Read more...] about Starman Collaboration: Finding Magic in Togetherness the Bowie Way
Looking Beyond “Can I Help You?” – The True Purpose of Retail Sales
In 30 seconds Retail done right is not about pushing products — it’s about helping people. When we approach customers with genuine curiosity, … [Read more...] about Looking Beyond “Can I Help You?” – The True Purpose of Retail Sales
