In 30 seconds As AI reshapes sales, success hinges not on replacing people, but on partnering with machines. The “human-in-the-loop” model lets AI do … [Read more...] about Humans-in-the-Loop: Selling Smarter with AI
Why Leader-Led Learning Works: Lessons from a Standout Client
In 30 seconds In over 30 years of experience, we’ve seen that real cultural change comes when leaders take ownership and drive learning from the top. … [Read more...] about Why Leader-Led Learning Works: Lessons from a Standout Client
Why Your Reputation IS Other People’s Business AND How Not To Care
In 30 seconds Reese Witherspoon’s call to ignore others’ opinions promises freedom, but in business, reputation, shaped by what’s said when you leave … [Read more...] about Why Your Reputation IS Other People’s Business AND How Not To Care
Your Clients Don’t Want Your Product (And Why That’s Great News)
In 30 seconds Nobody wants a mortgage: they want a home. Nobody wants insurance: they want peace of mind. This truth applies to almost every product: … [Read more...] about Your Clients Don’t Want Your Product (And Why That’s Great News)
NES Outshines NPS: The Key to Customer Loyalty in 2025
In 30 seconds The Net Easy Score (NES) has stepped out of the Net Promoter Score’s (NPS) shadow, becoming the key to customer loyalty in 2025. NES … [Read more...] about NES Outshines NPS: The Key to Customer Loyalty in 2025
Rebel Rebel Resilience: Bowie’s Blueprint for Thriving Under Pressure
In 30 seconds David Bowie’s fearless reinvention inspires sales leaders and teams to thrive under pressure. Betrayed by manager Tony Defries and stuck … [Read more...] about Rebel Rebel Resilience: Bowie’s Blueprint for Thriving Under Pressure
