• Skip to main content
  • Skip to footer

Top Sales World - inspiring the global sales community

  • Home
  • About
  • Contributors
  • Top Sales Books
    • Submit a Sales or Marketing Book 2025
    • Top Sales Books 2024
    • Top Sales Books 2023
  • JF Initiatives
    • Top Sales Articles
    • Top Sales Awards
    • Top Sales Futurists
    • Top Sales Leadership
    • Top Sales Magazine
    • Top Sales Library
  • Media Pack

Shep Hyken

Why Every Company Needs Its Own Nordstrom Tire Story           

Shep Hyken - 9 July 2025

Earlier this year, I wrote a Forbes article celebrating the 50th anniversary of the famous Nordstrom story in which a man wanted to return a set of … [Read more...] about Why Every Company Needs Its Own Nordstrom Tire Story           

How Text Messaging Transforms Customer Engagement with Dave Baxter

Shep Hyken - 8 July 2025

This episode of Amazing Business Radio with Shep Hyken answers the following questions and more:    How has text messaging evolved as a preferred … [Read more...] about How Text Messaging Transforms Customer Engagement with Dave Baxter

Top 5 Customer Service & CX Articles for Week of July 7, 2025

Shep Hyken - 7 July 2025

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have … [Read more...] about Top 5 Customer Service & CX Articles for Week of July 7, 2025

The Customer Service Recovery Paradox

Shep Hyken - 2 July 2025

Here’s something that might surprise you. Some of your most loyal customers may be the ones who have had problems and complaints in the past. For … [Read more...] about The Customer Service Recovery Paradox

Why Mere Satisfaction Isn’t Enough for Customer Loyalty with Jamey Lutz

Shep Hyken - 1 July 2025

This episode of Amazing Business Radio with Shep Hyken answers the following questions and more:    How can businesses convert mediocre customer … [Read more...] about Why Mere Satisfaction Isn’t Enough for Customer Loyalty with Jamey Lutz

Top 5 Customer Service & CX Articles for Week of June 30, 2025

Shep Hyken - 30 June 2025

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have … [Read more...] about Top 5 Customer Service & CX Articles for Week of June 30, 2025

  • « Go to Previous Page
  • Page 1
  • Interim pages omitted …
  • Page 5
  • Page 6
  • Page 7
  • Page 8
  • Page 9
  • Interim pages omitted …
  • Page 75
  • Go to Next Page »

Footer

Follow Us

  • LinkedIn
  • Twitter

Our Partners

Sandler
Assessments 24x7
Integrity Solutions
Kristie K. Jones
Kurlan & Assocs
Membrain
Mereo
Women SalesPro
Privacy & Cookies: This site uses cookies. By continuing to use this website, you agree to their use.
To find out more, including how to control cookies, see here: Cookie Policy

© Copyright 2010 - 2025 topsalesworld.com · All Rights Reserved · Contact· Privacy Policy · A JF Initiative