Creating a Diverse and Inclusive Customer Experience How to Become an Advocate for Change within Your Organization Shep Hyken interviews Lenora … [Read more...] about Amazing Business Radio: Lenora Billings-Harris
5 Top Customer Service Articles For the Week of July 20, 2020
Each week I read a number of customer service and customer experience articles from various resources. Here are my top five picks from last week. I … [Read more...] about 5 Top Customer Service Articles For the Week of July 20, 2020
Guest Post: 4 Strategies to Keep Customers Engaged and Coming Back
This week we feature an article by Eddie Davis, VP of Business Development for FINSYNC. He offers tips on how to engage and maintain loyal … [Read more...] about Guest Post: 4 Strategies to Keep Customers Engaged and Coming Back
Another Way to Amaze Your Customers – Pay Attention
I recently wrote about taking the extra step to deliver amazing service. There were three steps: pay attention, care about your customers and put … [Read more...] about Another Way to Amaze Your Customers – Pay Attention
Amazing Business Radio: Ramon Ray
Tools of Amazing Customer Experience How Big and Small Businesses Can Improve CX Shep Hyken interviews Ramon Ray, founder of Smart Hustle Media. They … [Read more...] about Amazing Business Radio: Ramon Ray
5 Top Customer Service Articles For the Week of July 13, 2020
Each week I read a number of customer service and customer experience articles from various resources. Here are my top five picks from last week. I … [Read more...] about 5 Top Customer Service Articles For the Week of July 13, 2020
