• Skip to main content
  • Skip to footer

Top Sales World - inspiring the global sales community

  • Home
  • About
  • Contributors
  • JF Initiatives
    • Top Sales Articles
    • Top Sales Awards
    • Top Sales Futurists
    • Top Sales Leadership
    • Top Sales Magazine
    • Top Sales Library
  • Media Pack

Amazing Business Radio: Lenora Billings-Harris

Shep Hyken - 21 July 2020

Creating a Diverse and Inclusive Customer Experience
How to Become an Advocate for Change within Your Organization
Shep Hyken interviews Lenora Billings-Harris, an award-winning authority as a diversity strategist, researcher and author. They discuss race and racism within the workplace, and how leaders and employees alike can dismantle biases within their organizations.
Top Takeaways:
Many people assume (wrongly) that diversity is about equal employment opportunity and affirmative action, which are actually government regulations. Diversity is about who’s on your team.
All metrics prove that if diversity and inclusion are part of your company, you will outperform your competitors.
Diversity of thought on your team helps you become more innovative, make more money and ultimately succeed.
You must ensure that your corporate culture is both diverse and inclusive.
It’s important to remember that for many questions and issues related to diversity and inclusion, there is no one absolute right answer.
It’s one thing to have good intentions. However,

Footer

Follow Us

  • LinkedIn
  • Twitter

Our Partners

Sandler Training
Amy Franko
Assessments 24x7
Integrity Solutions
Kurlan & Assocs
Membrain
Mereo
Objective Management Group
Salesforce
Sandler Research Center
Privacy & Cookies: This site uses cookies. By continuing to use this website, you agree to their use.
To find out more, including how to control cookies, see here: Cookie Policy

© Copyright 2010 - 2023 topsalesworld.com · All Rights Reserved · Contact· Privacy Policy · A JF Initiative