If you’re looking to build impenetrable relationships with your customers, giving them more or less of what you think they want isn’t the answer. In … [Read more...] about 15 Questions that Build Stronger Customer Relationships
Six Steps to Eliminate Conflict in the Workplace
Conflict resolution skills? What if there was no longer such a thing as conflict and confrontation but rather connection, creativity and … [Read more...] about Six Steps to Eliminate Conflict in the Workplace
Bubble Wrap Your Customers to Keep Your Competition Away
One thing salespeople need to learn how to do and how to do better is insulating customers from their competition. How do you feel when your phone … [Read more...] about Bubble Wrap Your Customers to Keep Your Competition Away
Why Performance Reviews Fail and How to Build Appraisal Trust
Managers, how can you build trust with employees during performance appraisals? You can’t. In fact, your performance review process creates the … [Read more...] about Why Performance Reviews Fail and How to Build Appraisal Trust
The Five Deadly Mistakes That Obliterate Your Presentations
What are the most common mistakes to avoid in a presentation? You may be surprised it has nothing to do with skill and everything to do with how you … [Read more...] about The Five Deadly Mistakes That Obliterate Your Presentations
How to Avoid Making a Bad Hire and Losing Sales
While over 70% of companies are actively looking to hire, according to a CareerBuilder survey, 84% percent of companies said they’ve hired the wrong … [Read more...] about How to Avoid Making a Bad Hire and Losing Sales
