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Keith Rosen

Companies Don’t Lose Customers. Your Service and Support Does

Keith Rosen - 30 September 2025

The Dollar That Created Brand Loyalty My wife opened an account for our daughter at, let’s call this bank, Resident Bank. Nothing special about the … [Read more...] about Companies Don’t Lose Customers. Your Service and Support Does

New Book! The Art of Enrollment – Free Download for a Limited Time!

Keith Rosen - 23 September 2025

– The Art of Enrollment –  How to Kick-start Critical Conversations that Develop Buy-In, Inspire Action, and Create Lasting Change The book and … [Read more...] about New Book! The Art of Enrollment – Free Download for a Limited Time!

Why a Top Sales Manager Got Fired at the Airport

Keith Rosen - 4 September 2025

What do you do when you witness someone blatantly disrespect another person? Do you intervene or silently stand by? One manager took the difficult … [Read more...] about Why a Top Sales Manager Got Fired at the Airport

Why Culture Always Crushes and Outperforms Quota

Keith Rosen - 27 August 2025

Here’s an experience I had over the weekend that further confirms why culture will always outperform quota and is the linchpin that ignites … [Read more...] about Why Culture Always Crushes and Outperforms Quota

She Wasn’t Quiet Quitting. She Was Quietly Hurting. Forget Performance – Try Compassion

Keith Rosen - 31 July 2025

Stop Judging the Symptom. Start Seeing the Person.Susan was the team member every manager wants. She walked into the office each morning with a bright … [Read more...] about She Wasn’t Quiet Quitting. She Was Quietly Hurting. Forget Performance – Try Compassion

Eight Self-Management Hacks to Take Control Of Your Life

Keith Rosen - 22 July 2025

Do you truly make your life your priority, or do other things and situations get in the way? It’s easy to be distracted and pulled in so many … [Read more...] about Eight Self-Management Hacks to Take Control Of Your Life

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