Are you creating an experience that drives revenue and referrals? “How much did you say that cost?” I asked the barista. I knew I heard … [Read more...] about Why Customer Experience Should Be Top of Mind for Sales Leaders
Leaders Without Moral Courage Let Their Employees Down
Has management ever told you to take a break? Our pace is too frenetic. We take shortcuts when we know we shouldn’t. We’re conflicted … [Read more...] about Leaders Without Moral Courage Let Their Employees Down
Stop Overlooking This if You Really Want Qualified Leads
Watch out for the gap in your referral business! It’s an epidemic. Every sales exec says they need more leads in the pipe. That’s a … [Read more...] about Stop Overlooking This if You Really Want Qualified Leads
Unconscious Bias Goes Double for Boomer Saleswomen (March Referral Selling Insights)
Does age really matter in sales? “Explain it so your grandmother would understand.” That’s exactly what the CMO of a tech … [Read more...] about Unconscious Bias Goes Double for Boomer Saleswomen (March Referral Selling Insights)
What Saleswomen Do Really, Really Well
Women in sales have a natural advantage. When you think about salespeople, you probably picture men. History and Hollywood have made sure of that. … [Read more...] about What Saleswomen Do Really, Really Well
The True Gift and Grit of Working Grandmothers
Grandmothers have always worked … but not always outside the home. It was 2007. At a luncheon hosted by a major magazine, a panel of four women … [Read more...] about The True Gift and Grit of Working Grandmothers
