Twitter Roundup

A selection of links and articles @CSOinsights has recently recommended.
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4 Things Buyers Want via @YouTube CSO Insights’ Managing Director Seleste Lunsford shares findings from the 2018 Buyer Preferences Study.
Why Tech Companies Are Using Humans to Help AI via @pcmag
Bill Gates offers a simple explanation for why the economy works differently now
“Bill Gates believes the rules of supply and demand are changing faster than people and governments are adapting.”
6 Ways AI Can Increase Consumer Confidence in Digital Banking – Wealth Management Today
“The opportunity of AI is mind-bogglingly large and can impact every nook and crany of the financial services industry.”
On CRM: We’re Pretty Bad At CRM But There’s Hope, According To A Miller Heiman Study via @forbes
“To succeed, today’s CRM systems need to be an integral part of a sales operation and supported by formal processes and a sound forecasting methodology.”
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