This Week's Top 10 Posts Have Been Selected & Published

We have selected and published this week’s Top 10 Posts, which includes work from, Meridith Elliott Powell, Janet Schijns, Dave Kurlan, Jay Mitchell, Jason Jordan, Dave Mattson, Chris Patton, Matt Craft, Tamara Schenk and Fred Penteado. Full details here
Today’s Top Video Tip is, “Why Salespeople Fail at Empathy” from Colleen Stanley. Please watch here.
Our 3 featured posts today are …
Measure Change in Sales Effectiveness without Numbers and Metrics by Dave Kurlan
We want to get better at selling and as sales leaders we want our salespeople to improve.  We need them to improve.  We hope that training and coaching and sales ennoblement tools will get us there.  We have also been told that there is … Read More
When is the Right Time to Deploy CSMs? By Fred Penteado
In our customer success engagements, the timing of when to introduce the Customer Success Manager (CSM) is one of the most common questions. You only get one chance to make a first impression. Early engagement of Customer Success professionals … Read More
The Must-Knows of Reorganizing Sales and Marketing from Scratch by Matt Kraft
 My key advice is to have a strategic plan: What are your big rocks to move? What are the milestones you’ll use to measure progress and the inch pebbles you’ll use to move those rocks? After a strategic plan, you definitely need a CRM for collecting and … Read More