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How to Improve Customer Retention, Build Trust and Become Eternally Patient

Keith Rosen - 28 December 2019

Lose This One Thing, and You Can Kiss Your Customers, Employees and Trust Goodbye
Are you a patient leader, salesperson and communicator? Do you shift from coaching to telling and become frustrated when the person isn’t “getting it” fast enough? When you’re not getting your way in a conversation, do you shift from collaboration to interrogation, steamrolling people with your agenda?
Patience BUILDS trust, while impatience erodes it.
So, where did you lose your patience? Here’s the secret. Patience lives in the PRESENT. Here’s your GPS to always find your patience, as you can’t lead or coach effectively without it.
Consider the cost of losing your patience when speaking with your team, peers, customers and family. What if you never lose what you need most in sales & management? How would this impact your performance, attitude, stress and relationships? Here’s the secret to finding eternal patience, peace, and how you can double your team’s

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