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How a Mug of Dunkin Donuts Can Help You More Effectively Sell Value

Dave Kurlan - 9 December 2020

I won’t suggest that a cup of coffee will make you more alert and more effective.  It’s much more helpful than that.
This is another Bob story. Bob was on a sales call and the prospect told him that they were looking for the lowest price.  I hope you hate it when that happens.  It’s a bad thing because while Bob was supposed to be selling value, a price-based conversation is transactional yet he’s supposed to be taking a consultative approach to support the value he provides.  Would you like to guess what Bob did instead?  Yup, he got them his best price.  Ugh!
So what should Bob have done instead to turn this around and not waste everyone’s time?

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