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A unique location dedicated exclusively to the profession of sales and our primary objective from day one, has been to redefine the parameters governing sales team performance. Our contributors have been carefully chosen and each one brings a unique element of expertise and experience, which allows us to provide a constant supply of “best of breed” resources, all refreshed daily.
JF Initiatives remains totally committed to continually raising the bar in terms of sales team performance by delivering world class resources, which are freely accessible to everyone, everywhere.
Featured Posts
Clarity Creates Confidence: The Cost of Overexplaining to Customers
Shep Hyken - 2 September 2026This article answers the question: Why can overexplaining hurt the customer experience? Answer: Overexplaining can overwhelm customers and create unnecessary...[ read more ]Tweet
Designing Employee Engagement and Retention with Jimmy Chebat
Shep Hyken - 1 September 2026This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: How does employee experience directly impact customer experience? How can leaders...[ read more ]Tweet
Top 5 Customer Service & CX Articles for Week of August 31, 2026
Shep Hyken - 31 August 2026Every week, I read dozens of articles on customer service and customer experience from a wide range of sources. Below...[ read more ]Tweet
Vistage on the Hill 2026: Question. Challenge. Contribute.
Joe Galvin - 31 August 2026Vistage CEO members brought questions about tariffs, AI, and trade straight to Washington. See what they learned and where they...[ read more ]Tweet
Mistakes Sales Managers Make When Reviewing Quotas and Pipelines
Mark Hunter - 31 August 2026Big mistakes are being made by sales managers every day when it comes to reviewing quotas and managing pipelines. Numbers...[ read more ]Tweet
Driving Sales Performance with Mindset and Behavior with Dave Brock
George Brontén - 30 August 2026In this episode of The Art and Science of Complex Sales, our guest Dave Brock returns to explore what really...[ read more ]Tweet
More Top Sales Posts HERE
Featured Books
How to Sell: Everything you need to think, know and do to have greater sales conversations
Steve Radford
How to Sell focuses on conversational rather than consultative selling, recognising a customer’s foundational values and emotional wants as well as their more pragmatic needs. It will help sales professionals build genuine human connection, creating more positive buying experiences and [ More Here ]The Intelligent Sales Professional: How to Smash Your Targets by Developing Your Sales Skillset, Toolset and Mindset.
NIck Girling
Artificial Intelligence may change the way we sell. It cannot discover the real reasons customers buy, and it cannot replace the human skillset, toolset, and mindset that separate average sales professionals from those who consistently smash their targets. Technology will [ More Here ]The Science of Scaling: Grow Your Business Bigger and Faster Than You Think Possible
Dr. Benjamin Hardy and Blake Erickson
What if scaling wasn’t about working harder—but seeing your business through an entirely new lens? Are you stuck growing 10–20% a year while dreaming of bigger impact—and wondering why scale feels out of reach? Here’s the hard truth: linear growth [ More Here ]Featured Contributors
Ian Moyse
Ian Moyse was, until recently, Sales Director at Cloud Telephony provider Natterbox and Onalytica reported Ian as #1 Social influencer in Cloud 2015, 2016 & 2017. He was awarded Sales ... [More Here ]Jay Mitchell
Jay Mitchell is an accomplished entrepreneur and sales and marketing thought leader, who has invested the past 20+ years unleashing the revenue performance of market leaders worldwide including Ariba, Eppendorf, ... [More Here ]Cian McLoughlin
With a B2B sales career spanning 20 years, including senior management roles in a number of the world’s largest software companies, Cian is the founder and CEO of Trinity Perspectives. ... [More Here ]Latest Interviews, Videos & Podcasts
How AI Predicts Customer Behavior and Improves Customer Experience with Roger Dooley
Shep Hyken
Shep interviews Roger Dooley, keynote speaker and author of The Persuasion Engine. He talks about how AI and neuromarketing tools help businesses predict consumer behavior, measure emotional reactions, and avoid costly customer [ Listen Here ]Stuck Deal? Stop Working It Alone.
Colleen Francis
Most sellers work a stuck account solo. You have a roster of people inside your own company who can open doors you can’t, and here’s how to put them to [ Watch Here ]Driving Sales Performance with Mindset and Behavior with Dave Brock
Paul Fuller at Membrain
In this episode of The Art and Science of Complex Sales, our guest Dave Brock returns to explore what really separates consistently high-performing salespeople and teams from everyone else. Sales [ Listen Here ]












