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Sue Barrett

Trend 9 – Individuals AND Teams

Sue Barrett - 6 September 2024

This is Trend 9 from Barrett’s 12 Business and Sales Trends for 2024. You can download the full report here. In 30 seconds The evolving business … [Read more...] about Trend 9 – Individuals AND Teams

Rainmaking: Sales Approaches for Professional Services

Sue Barrett - 30 August 2024

In 30 seconds Professionals such as lawyers, accountants, and consultants, once reliant on local networks for referrals, now face a competitive … [Read more...] about Rainmaking: Sales Approaches for Professional Services

“Would You Like Fries With That?”

Sue Barrett - 23 August 2024

In 30 seconds Upselling is not merely about increasing a customer’s bill; it’s about adding value by offering complementary products or services that … [Read more...] about “Would You Like Fries With That?”

Why Quick Fixes Fail: Unleashing Sales Growth with a Sales System Approach

Sue Barrett - 12 August 2024

In 30 seconds In today’s fast-paced business environment, many organisations fall into the trap of seeking quick fixes to complex sales challenges. … [Read more...] about Why Quick Fixes Fail: Unleashing Sales Growth with a Sales System Approach

The Pitfalls of AI Chatbots in Customer Service & CX

Sue Barrett - 9 August 2024

In 30 Seconds In recent years, large corporations have increasingly turned to automation, especially AI chatbots, to manage customer interactions, … [Read more...] about The Pitfalls of AI Chatbots in Customer Service & CX

No, but actually… the time is now

Sue Barrett - 30 April 2020

Sales trend 3 from the Barrett 12 Sales Trends Report for 2020 discusses why climate action now makes good (business) sense and why it’s important to … [Read more...] about No, but actually… the time is now

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