In 30 seconds Internal communication, like successful sales, requires a clear process and methodology. However, silos within organisations often … [Read more...] about A Human-centred Approach to Internal Communications
Is Your Customer Always Right?
In 30 seconds The quote “the customer is always right” emerged in the early 20th century, sparking debate on its application. Harry Gordon Selfridge, … [Read more...] about Is Your Customer Always Right?
Short-Term Gains, Long-Term Pains
In 30 seconds Focusing solely on short-term results like Boeing did, prioritising profits over safety, led to disastrous quality issues and accidents. … [Read more...] about Short-Term Gains, Long-Term Pains
Sales Trend 7 – Facts AND Stories
This is Trend 7 from Barrett’s 12 Business and Sales Trends for 2024. You can download the full report here. In 30 seconds In successful sales, facts … [Read more...] about Sales Trend 7 – Facts AND Stories
The Silent Coach
We’ve all seen the Business Development Managers (BDMs) who talk the talk of prospecting: they attend conferences, absorb sales advice, and quote best … [Read more...] about The Silent Coach
Sales Trend 6 – External Sales Training AND Internal Knowledge
This is Sales Trend 6 from Barrett’s 12 Business and Sales Trends for 2024. You can download the full report here. In 30 seconds Combining external … [Read more...] about Sales Trend 6 – External Sales Training AND Internal Knowledge
