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Colleen Francis

Do Your Customers Like Talking To You?

Colleen Francis - 7 July 2020

Do your customers like talking to you and members of your sales team? When we talk about effective sales professionals, we often only think about, … [Read more...] about Do Your Customers Like Talking To You?

Anticipate the Unexpected: It’s Your Job!

Colleen Francis - 3 July 2020

“We didn’t see it coming.” That’s what an exasperated client of mine said to me recently when they lost not one, but two big … [Read more...] about Anticipate the Unexpected: It’s Your Job!

Don’t Assume Your Way Out of More Sales!

Colleen Francis - 3 July 2020

Don’t assume things in sales, doing so will often work against you! Imagine discussing your product or services for weeks or months with someone … [Read more...] about Don’t Assume Your Way Out of More Sales!

When Crisis Hits: Keep Moving

Colleen Francis - 27 March 2020

Today’s global pandemic is an extraordinary public health crisis. As we get past the immediate challenge of doing what’s necessary and … [Read more...] about When Crisis Hits: Keep Moving

Bring ROI to Your Skills Development Plan

Colleen Francis - 25 March 2020

One of the most important things to remember about learning is that knowledge means nothing unless you’re willing to apply it. Failure here … [Read more...] about Bring ROI to Your Skills Development Plan

My Sales Reading List | Sales Strategies

Colleen Francis - 21 February 2020

I got a request the other day from sales reps who were looking to better themselves. Specifically, they asked me what they should be reading as sales … [Read more...] about My Sales Reading List | Sales Strategies

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