Getting customers to review their experience with you is powerful.
Before they make a purchase, go to a restaurant, stay at a hotel and more, many customers do online research, which leads them to reviews that help form their opinion of products or services they want to buy—or even the company they want to buy it from. Nothing new there.
How do you get reviews? Well, the easy way is to ask for them. By the way, I recently interviewed Rupesh Patel on Amazing Business Radio, and he shared the “secret sauce” on how he gets amazing guest reviews for his hotels—and his recipe can work for any business. I suggest giving that episode a listen. Back to the concept of asking for reviews. I was recently asked about how to get good reviews and I noted that there are at least two requirements:
The customer must be willing to leave a review.
Your