When New Managers Inherit Old Problems and Management Promises – Part Two

As a manager who inherited an existing team, you’ve taken the time to set proper expectations to build new, trusted relationships with your team, using the template I shared in Part One. Sometimes, managers just get lucky and inherit a solid, accountable, top-performing team. But what happens when there are people on your newly inherited team who expect you to honor the unkept promises made by your predecessor? Avoid getting on the defensive. Instead, just look at this as another coaching opportunity. 
Part One
Learn how to coach a team of remote sales champions. Get the 2019 Amazon Sales and Management Book of the Year – SALES LEADERSHIP!
Be Careful What You Ask For
After five years of an incredible track record in sales, Sofia achieved her next career goal; becoming a manager. 
Like many new managers, rather than building a team from scratch, Sofia inherited an existing team.
As we discussed in Part One, new