What They Said Isn’t What You Think You Heard – How to Destroy or Improve Relationships, Coaching and Productivity

Do you really know what people mean when they say, “Success, coaching, difficult, call, or strategy?” You’re not speaking the same language when coaching or collaborating with coworkers and employees. Here’s the #1 cause of problems, strained relationships and unmet goals and what you can do to immediately eliminate it.
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Assumptive Communication in Action
During my first coaching session with Hans, a regional vice president based in Berlin, Germany, he provided an assessment of his team, where they stood regarding performance, and what his approach was regarding their professional development.
“I’ve been working with two of my front-line sales managers,” Hans began. “There’s a lot of diversity within my team. One is fairly new and doing well. I still have a lot of work to do in getting him up to speed with his team. As with many salespeople who move