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What Are You Grateful For?

Shep Hyken - 26 August 2020

I depart from my typical customer service articles to write something that falls into the motivational category.
I was on a Zoom meeting with some of my colleagues in the speaking profession. All of these people are brilliant and hearing how they have navigated the COVID-19 pandemic has been fascinating. In our group, we have a TV celebrity, the president of a major university, one of the top futurists in the world, a digital marketing expert, a retired, high-ranking military officer and more. Some of these people run large businesses and organizations.
One of the questions we were asked was, “What are you grateful for?” This is an amazing question at an amazing time in our lives. Plenty of answers were shared, and by the way, I agree with all of them. Some of them were:
Our families, our health, our faith and our friends.
Deeper friendships from spending more time and going through

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