What Airports Can Teach You About Leadership

Last week I had the privilege to speak in both Mumbai and Chennai, India.  A total of 7 airports and 8 flights in a period of 6 day, and yes — 4 of the flights were quite long.
During this time, I experienced a wide range of cultural norms. Some were in sync with mine, while others were not even close.
Let’s just say in India even the line for immigration is nothing more than another line to skip, cut, crowd, or even crawl if necessary to reduce your time in line.  I admit I’ve never been in a line where one moment I’ve been 10 people from the front, and in a flash, I’m suddenly 30 people back. All the while, customs officials and others were not the least bit concerned.  Hey, it’s India, and it’s just another normal day.
How does your leadership fit into the cultural norms of those you’re leading?
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