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We’ll Be Stronger When This Is Over

Shep Hyken - 13 May 2020

I see light at the end of the tunnel. While we’re not back to “business as usual,” we are starting to see business reopen and adapt to a new normal.
I’ve made many observations over the past couple of months, some of which have found their way into my weekly posts. Here’s another one:
With the right attitude, we’ll be stronger when this is over.
As I’ve mentioned numerous times in the past, I’m an optimistic, glass-half-full, batteries-included kind of guy. I was reflecting on how my thoughts differ from friends, colleagues, my siblings and even my kids. Was I born this way? Maybe, but I can think back to a childhood incident that may have been a life-changing moment—and I never realized it until I remembered it just a few weeks ago.
I was at a summer sleepover camp when I was ten years old. One of the evening rituals before turning the

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