Virtual Training Facilitation Requires a Unique Skill Set

Virtual training is here to stay, and to get the full advantages of it, your facilitators need to go beyond knowing the material and having classroom experience to develop an entirely different set of skill, and mindset.
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Facilitating Virtual Training
Virtual training is finally stepping out from the shadows and onto center stage. Not only are more organizations pivoting to virtual out of necessity, they’re also seeing how effective it can be. Beyond the convenience and cost savings of reaching people wherever they are, virtual training can often deliver additional learning advantages as well.
But as is the case with any kind of instructor-led training, the facilitator is a huge factor when it comes to the learning experience. It’s one of the reasons we have a licensed certified facilitator program in place for clients. While there are many benefits to using internal trainers to deliver sales and service training, your internal facilitators need