By: Mike Schultz, President, RAIN Group
A number of years ago, one of our clients said the following to us after a training delivery:
“The program and reinforcement were great. The people who are adopting it are seeing strong results. How, however, do I get more of them to adopt it? How do I get them to stop complaining they don’t have the time?”
Thus, we started a multi-year study of productivity and accountability. Soon after we started to achieve significant breakthroughs with client execution, and the pursuit of productivity and accountability – through both practice and research – became a top organizational priority.
Over the years we added and subtracted various pieces of productivity advice as we learned more about what worked for driving execution, behavior change, and results.
Eventually the system became effective to the point we were making minor changes at most. Then we began the process to validate (or invalidate) what