The Power of Reflection in Sales

My son recently joined a little league baseball team. This weekend brought the life lesson I had been waiting for ever since he moved up to the level where they keep score – they got beat. They didn’t just get beat. The mercy rule had to come into play for a few innings. It was a thorough thrashing.
As we left the game, I asked him the same three questions I always do A) Did you have fun? B) What do you think you did really well? And C) What do you think you should work on this week?   Usually, his answers are “Yes,” “fielding and hitting” and “nothing really.”
This time, he just shrugged his shoulders and unenthusiastically told me what he knew I wanted to hear “It doesn’t matter if you win or lose… It’s okay because we had fun… I guess.” Before I could ask what went well, he