• Skip to main content
  • Skip to footer

Top Sales World - inspiring the global sales community

  • Home
  • About
  • Contributors
  • Top Sales Books
    • Submit a Sales or Marketing Book 2025
    • Top Sales Books 2024
    • Top Sales Books 2023
  • JF Initiatives
    • Top Sales Articles
    • Top Sales Awards
    • Top Sales Futurists
    • Top Sales Leadership
    • Top Sales Magazine
    • Top Sales Library
  • Media Pack

The One Important Word in Customer Service

Meridith Elliott Powell - 26 June 2019

3 Strategies to Ensure Your Team Is Using It.
I just finished one of those weeks; you know –  those weeks I am sure you have them on occasion – the kind of week where nothing seems to go right. I left home without my wallet, accidentally double booked a meeting, and had multiple travel delays and issues.
At the conclusion of the long week, I was on my last nerve, when my flight home was grounded. The flight attendant kept coming going on air and telling us that we would be taking off any moment. Then we would sit for another twenty minutes until she came back on and made the same announcement.
When we had been on the tarmac for more than two hours, I was getting well, let’s say, frustrated. I was getting frustrated because I was tired of sitting on this plane, but more than frustrated because I was

Footer

Follow Us

  • LinkedIn
  • Twitter

Our Partners

Sandler
Assessments 24x7
Integrity Solutions
Kristie K. Jones
Kurlan & Assocs
Membrain
Mereo
Women SalesPro
Privacy & Cookies: This site uses cookies. By continuing to use this website, you agree to their use.
To find out more, including how to control cookies, see here: Cookie Policy

© Copyright 2010 - 2025 topsalesworld.com · All Rights Reserved · Contact· Privacy Policy · A JF Initiative