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The One Behaviour Salespeople And Sales Leaders Need To Stop Hiding From…

Bernadette McClelland - 3 October 2019

OK, I won’t make you read to the end here so comes an early spoiler alert!
For Salespeople, that behaviour is Responsibility, and to complete the equation, for the Sales Manager it is Accountability. Both in equal doses!
What if I was to tell you the difference between the top 1% of over a million salespeople evaluated and the bottom 1%, 94% of the top 1% of salespeople choose to take responsibility for their results, yet only 20% of the bottom 1% choose to take responsibility for their results.
In other words, 94% of elite salespeople don’t make any excuses or blame, compared to those 20% who, perhaps, shouldn’t be in sales. 
And what if I was to tell you that from the sales leadership evaluations I work with, and in over 16,000 surveyed, sales managers demonstrated best practice accountability with an average result of 59%?* (and this dropped to 42% for family run

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