Accurate opportunity qualification is perhaps the single most important foundation for success in complex B2B sales environments. In the absence of an up-to-date and accurate assessment of the specific circumstances of each of their active sales opportunities, sales people are doomed to waste significant amounts of time and energy pursuing deals that they are never likely to win, or are never likely to do anything, or would not be worth winning.
As a consequence, many sales organisations have attempted to implement a standardised approach to qualification. But creating qualification guidelines by itself isn’t enough. The criteria must be consistently, thoughtfully and honestly applied, and not regarded as a “box-ticking” exercise.
An inadvertent typo (“qualifiction”) in a recent client opportunity review session served to remind me that qualification must always be based on fact and not on fiction or – as seemed to be the case on that occasion – on