• Skip to main content
  • Skip to footer

Top Sales World - inspiring the global sales community

  • Home
  • About
  • Contributors
  • Top Sales Books
    • Submit a Sales or Marketing Book 2025
    • Top Sales Books 2024
    • Top Sales Books 2023
  • JF Initiatives
    • Top Sales Articles
    • Top Sales Awards
    • Top Sales Futurists
    • Top Sales Leadership
    • Top Sales Magazine
    • Top Sales Library
  • Media Pack

Sales Myth: Provide Great Customer Service and You Won’t Need to Prospect

Mark Hunter - 8 November 2019

It’s time to put to rest the idea that the only thing you need to do to grow your business is to provide excellent customer service to your existing customers. You believe great customer service alone will prompt your customers to tell others and then you’ll get all the customers you want? Wrong!
If you believe that, you still think WeWork is a $50 billion dollar company, Theranos is going to revolutionize health care and the New York Jets are going to win the Super Bowl. Nope! It’s a sales myth lazy salespeople allow themselves to believe, so they don’t have to prospect.
Watch this video:
 
 
I am all in favor of great customer service. Believe me, it’s essential if you want to stay in business. I also agree that the easiest way to increase business is with your existing customers; however, I don’t believe for a moment that that’s enough to really

Footer

Follow Us

  • LinkedIn
  • Twitter

Our Partners

Sandler
Assessments 24x7
Integrity Solutions
Kristie K. Jones
Kurlan & Assocs
Membrain
Mereo
Women SalesPro
Privacy & Cookies: This site uses cookies. By continuing to use this website, you agree to their use.
To find out more, including how to control cookies, see here: Cookie Policy

© Copyright 2010 - 2025 topsalesworld.com · All Rights Reserved · Contact· Privacy Policy · A JF Initiative