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Results vs impact

Matt Heinz - 28 February 2018

Results and impact are tightly related, but I think it’s worth differentiating between the two so that we’re investing in the right B2B marketing mix for our complex buying (and selling) cycles.
Results to me are synonymous with “revenue-producing”.  Results equate to net-new sales, renewals, customer longevity and lifetime value.
Impact is everything that efficiently gets you there.
This is how we justify great content, smart design, a new disciplined process.  Few of these have a direct line to results.  But all of them, executed well, can have an enormous impact on driving results.
Do you see the difference?
Traffic for traffic’s sake is random.  Generating as many webinar registrants as possible generates a number that looks nice, but what kind of impact does it have?  What if you generated one-fifth of the registrations but got your most important prospects to pay attention for 45 minutes?  What kind of impact could that have?
How do you

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