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It’s Exciting to Manage a Multi-Generational Workforce

Joanne Black - 10 December 2020

Why entitlement may actually be a good thing
Remember when your parents told you to turn down that loud, obnoxious music? Actually, they yelled, because otherwise you wouldn’t have heard them. They griped about “kids today” and wondered what this next generation was coming to.
Many of us have turned into our parents, and now we deliver the same message to our kids and our grandkids, and to the employees in our multi-generational workforce. How hypocritical is that?
Entitled to Respect
I started to write a research-based post about managing a multi-generational workforce, but if you know me, you won’t be surprised I found most of the research boring.
People aren’t boring, and I was inspired by the perspective of a bright, savvy millennial woman, who’s also a wife and mother—and a member of my multi-generational team. She wrote the following to me:
I hate all the generational stereotypes, and the fact that my generation, millennials,

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