Is it Time to Bring Mr. Rogers To Your Sales Neighborhood?
leadershipteam
Fri, 03/06/2020 – 08:23
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The late Fred Rogers taught a generation of parents how to better connect with their children. His popular series changed the way parents thought about approaching and talking with kids. Mr. Rogers was known for his ability to demonstrate a deep understanding of a child’s feelings in order to make them feel valued and respected.
Today we call that “empathy” and it is a key skill in sales management. That’s because sales leaders aren’t managing sellers, they’re managing human beings. And at the core of every human being is the deep desire to be understood.
Great sales managers understand the power of empathy. But pressure from the CEO, visible quotas and dashboards can get in the way of demonstrating empathy when working with your sales
