Improve Your Listening Skills

By Brenna Lofquist, Senior Marketing Consultant at Heinz Marketing
Listening is the ability to accurately receive and interpret messages in the communication process. Listening should not be confused with hearing, they are two different words with two different meanings. A few months ago, I listened to Dorie Clark’s LinkedIn Learning session, Improving Your Listening Skills, and there were a few things that stood out to me.
You might read the title and think it’s common sense or think you already know how to be a great listener but, I think you’d be surprised if you listened to the course – I know I was.
The workplace has drastically changed for lots of people across the world. And with so many employees working remotely, communication and listening are more important than ever. It’s important to learn these skills from a foundational perspective and not only for specific situations. I’ve seen lots of resources and