Every day, the stakes get higher when it comes to attracting and retaining more customers. And when sales dip, often, the first reaction from management is, “More training.” Unfortunately, doing so can cause more damage and impede performance even more. That’s because the solution isn’t more training. Every positive change in behavior starts by upgrading your thinking for the better.
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Are You Truly Putting People First?
We were finishing two of my leadership coaching program in Dublin, Ireland, for a team of talented sales leaders.
As we went around the room listening to what people had learned, one manager said, “I totally believe in coaching and how essential this skill and mindset is so that I can effectively coach my team to achieve their goals. However, I’m struggling with trying to fit coaching
