Guest Post: Post COVID-19 Retail–How Contactless Payments Will Impact Customer Experience in the Future

This week we feature an article by Mathew Cooper, a Content Marketing Head at POS Plaza. He writes about the advantages of contactless transactions for both employees and retailers during the pandemic and beyond.
The COVID-19 pandemic has introduced us all to the new world that is still adjusting to strict social distancing regulations and lockdown and quarantine periods. For frontline businesses, reducing the risk of coronavirus infection has become an inevitable concern. From sanitizing stores daily to limiting the number of consumers at a moment and creating visual markers to ensure social distancing, retailers are taking all necessary measures to ensure the safety of their staff and customers against the virus. But one pandemic-driven technological shift that is gaining more attention in the retail sector than any other measures and will remain even after the pandemic is over, is – contactless payment.
Though contactless payment has been around for over a