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Guest Post: 5 Lessons Your Customer Service Team Can Learn From Disney

Shep Hyken - 7 August 2020

This week we feature an article by Kritagya Pandey, a content writer at CallCenterHosting. She shares tips and tricks on how to create a Disney-like customer service experience.
Delivering excellent customer service is an art. This era belongs to creating valuable and stellar experiences for the customers. And good customer service is defined as taking that extra step for the customers without being asked.
Remember,
Walt Disney once said, “Whatever you do, do it well. Do it so well that when people see you do it, they will want to come back and see you do it again, and they will want to bring others and show them how well you do what you do.
Disney can be considered the master of creating magical moments for the customers when it comes to delivering world-class customer experience. In this increasingly competitive global economy, Disney has emerged as a leader in creating lifetime customer relationships.
Customer service

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