Give Recognition Where It’s Due

There are some pretty important people in your organization, and I bet many of them don’t know just how important they are. Most likely, they aren’t getting the recognition they deserve.
I was talking about this concept with my friend, Kent Higginbotham, and he shared a perfect example of this. Kent was in the Navy, and we affectionally nicknamed him “Admiral.” While in the Navy, Kent flew helicopters. Kent mentioned that most people think the pilot and co-pilot are the most important jobs on a helicopter. No doubt, without these two—or at least one of them—the helicopter can’t take off and land. However, Kent had a different perspective. To him, the most important person was the mechanic who made sure the helicopter was safe to fly. His words were, “That guy never got the credit he deserved.”
Not long ago I wrote about the famous chef, Thomas Keller. His first job at