If you’re reading this article the day it comes out, it’s Christmas Day. Whether you celebrate Christmas, Hanukkah, Kwanzaa or any other holiday around this time, you know that the holidays often bring a frantic level of busyness and even stress. Depending on where you work or the industry you’re in, some of you get crazy busy during the holidays while others actually slow down.
Even if you do slow down during the holidays, this lesson is still for you. It doesn’t matter if it’s the holidays or not, there will be times you will be busier than others. The time between Thanksgiving and New Year’s is crunch time for retailers. For other businesses and industries, your busy times may be cyclical or seasonal. In some industries, the busy season means an influx of calls, emails and messages from customers who need help.
The point is that every type of business has
