It’s true that the world has changed in the last few weeks, but the answer is still yes, with two caveats. We cannot forget about the elephant in the room. Now more than ever, people need to talk and our most important job is to listen. Let the customer talk. Let them share their story. A number of sales teams have told me that they’re having more conversations than ever before people feel isolated. And I’ve encountered the exact same thing with my phone calls. Allow the customer talk now more than you ever have. We are in a time where the business of sales is all about relationships.
You may find it takes longer for sales to close – that’s OK. Let’s be real here, we have a lot of outside factors at stake. The key is keeping things simple. Make it easy for your customer to make a
